Lead delivery and support of SAP PP and QM across North America: manage projects, enhancements, upgrades, testing, integrations (MES, EWM), end-user support, vendor management, and roadmap/strategy while ensuring processes, configurations, and documentation meet business and technical requirements.

Manage and grow Lindt, Ghirardelli, and Russell Stover sales across a designated territory. Responsibilities include building customer relationships, executing sales and marketing plans, managing retail programs, analyzing store-level and category data, maintaining customer records, addressing service issues and invoice claims, negotiating retail support, and coordinating with merchandisers to optimize product placement, pricing, displays, and distribution.