Top Tech Jobs & Startup Jobs in Toronto

Support US Retirement pricing by performing financial, profitability, and risk analyses; build and validate pricing models; analyze large datasets; develop reports and insights; partner with Sales, Actuarial, Finance, Product and other teams to inform pricing decisions and drive process improvements.

Lead a team managing escalation intake, prioritization, coordination, and resolution for retirement products (GA, OA, MPS). Drive end-to-end escalation ownership, reduce resolution timelines, monitor performance metrics, identify root causes, implement process improvements, and partner with Operations, Relationship Management, Product, Compliance, and stakeholders to enhance client experience and governance.

Lead strategy, delivery, and enterprise adoption of AI-enabled CX products and platforms. Define product roadmap, own platform lifecycle, drive adoption and integration with enterprise data, translate insights into actions, and measure impact on CX metrics and operational performance.

Provide day-to-day operational support for CyberArk and PAM services, manage incidents and service requests to SLAs, troubleshoot and resolve privileged access issues, collaborate with engineering and business stakeholders, maintain documentation and knowledge articles, and participate in service improvements and projects to strengthen the Privileged Access Services program.

Lead client-specific payroll implementations, gather and translate requirements, validate file integrity, manage client and vendor relationships, participate in testing and project meetings, and provide payroll subject-matter expertise to ensure smooth transitions and client satisfaction.

Provide back-office support for new and in-force insurance business: sort and triage correspondence and applications, handle carrier rejects, generate reports, create WealthServ shells, escalate issues, identify documentation gaps, and perform general administrative duties to support advisor retention and operations.

Lead research and analysis for transformation initiatives across Global Wealth & Asset Management. Conduct stakeholder interviews, frame problems, develop hypotheses, analyze large datasets and market trends, and produce executive-ready recommendations, presentations, and dashboards. Collaborate cross-functionally, support project management, and apply an AI-first mindset to inform transformation delivery.

The Process Transformation Consultant leads large-scale process improvements in Group Benefits Operations, driving measurable results through Lean Six Sigma methodologies and data-driven analysis.

Lead institutional business development across Ontario and central Canada, covering public and private asset classes. Build and execute strategic sales plans, collaborate with RFP, client service, consultant relations and marketing teams, respond to due diligence requests, report pipeline and activities, and travel extensively within the assigned territory to generate revenue and deepen institutional client relationships.

Sell Manulife Bank mortgage and lending solutions directly and via financial advisors. Build and manage a consumer client base, underwrite residential mortgages, ensure smooth client delivery, gather field feedback, and collaborate with business development to grow product adoption. Remote role with travel in assigned territory; commission-based compensation.