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The Bilingual Membership Sales Representative sells pet recovery memberships and products to pet owners through inbound and outbound communications, managing sales processes and participating in campaigns.

The Membership Sales Representative focuses on selling pet recovery memberships and related products, managing inbound and outbound calls, and identifying customer trends for escalation.

The People Operations Manager oversees leave administration, benefits support, compliance, and employee relations within the Canadian operations, ensuring regulatory adherence and positive employee experiences.

The Workforce Management Analyst will analyze contact center data, create staffing schedules, and forecast workloads to meet service level requirements.

The Designated Representative oversees Canadian regulatory compliance and licensing for the pet insurance industry, ensuring adherence to laws and collaborating with various departments for operational success. They also manage compliance programs and participate in audits.