Leads bilingual English and French training, onboarding, learning development, field coaching, leadership development, and performance improvement for a national field team. Develops training materials, identifies capability gaps, coordinates schedules and assessments, supports external training providers, and partners with client and agency leaders to improve employee readiness, productivity, compliance, and operational consistency. The role requires national travel, store visits, ride-alongs, and collaboration across Canadian time zones.

Conduct high-volume, bilingual recruitment across the national organization. Responsibilities include developing sourcing strategies, identifying candidates through job boards and social media, conducting pre-screen interviews, coordinating hiring-manager interviews, managing ATS workflows, and partnering with managers throughout the recruitment lifecycle. The role requires strong organization, communication, problem-solving, and relationship-building skills in a fast-paced hybrid environment.

Conduct high-volume, national recruitment from job posting and candidate sourcing through pre-screening, interview coordination, and hiring support. Develop recruitment strategies, use job boards, social media, networking, and targeted outreach, maintain ATS workflows, partner with hiring managers, and apply recruitment best practices to improve talent acquisition.