Generate and qualify inbound and outbound sales opportunities for the Canadian sales team. Research healthcare accounts, engage clinicians and decision-makers, conduct conversations and product demonstrations, diagnose operational pain points, and route qualified opportunities across sales and customer teams. Maintain accurate notes and handoffs, develop strong product knowledge, and continuously improve qualification and messaging processes in a fast-paced, in-person startup environment.

The Customer Success Manager will manage SMB and mid-market healthcare accounts, developing strategic success plans, driving adoption, and ensuring renewals while building strong relationships with stakeholders.