Top Tech Jobs & Startup Jobs in Toronto

Investigates and resolves not-in-good-order trade and account update requests for mutual and segregated funds. Reviews documentation, contacts advisors and dealers, records interactions, monitors cases through resolution, escalates exceptions, supports account cleanups, and contributes to process improvements. The role requires high-volume investment operations experience, strong communication, multitasking, attention to detail, and bilingual French-English communication in Quebec.

Manages supplier relationship governance across an assigned portfolio, including onboarding, renewals, performance, service levels, scorecards, risks, due diligence, escalations, and business reviews. Conducts supplier research, benchmarking, competitive and spend analysis, and supports supplier-related projects and technology enhancements. Collaborates with business units, suppliers, Sourcing, Legal, Compliance, Risk, and Finance to improve supplier governance, reporting, processes, and performance.

Manages supplier strategy, relationship management, outsourcing initiatives, and supplier integrations for Canadian operations. Leads team performance, develops SRM guidelines and reporting, analyzes supplier markets and data, coordinates cross-functional stakeholders, and supports digital roadmap execution. The role requires strong project management, business analysis, change management, communication, and supplier relationship expertise, along with Government of Canada Reliability Status clearance.

Leads the enterprise AI architecture domain by defining strategy, target-state architecture, standards, governance, roadmaps, and investment priorities. Advises executives, coordinates AI initiatives across global business units, establishes Responsible AI and regulatory controls, reduces technology fragmentation, and drives measurable business value. Builds the AI architecture community while ensuring scalable, secure, compliant, and strategically aligned adoption of generative AI, agentic AI, automation, and related platforms.

Leads regional sales support functions, including Business Development Managers, Inside Sales, and coordinators. Manages advisor and firm relationships, escalations, sales campaigns, budgets, risk mitigation, and strategic planning. Supports the Regional Vice President in increasing advisor penetration, market share, insurance and health product sales, and retention. Requires insurance industry knowledge, leadership capability, relationship management, and a Life and Health Insurance License.

Manage and support security platforms (CrowdStrike, Netskope, Semperis), implement new controls, run proofs-of-concept, deploy and operationalize security technologies, participate in 24x7 on-call incident response, document playbooks/policies, and transition projects to BAU while improving platform processes.

Responsible for access reviews, attestation processes, audit and regulatory compliance, and identity-related risk reduction. The role supports IAM governance, certificate lifecycle management, security platform teams, internal clients, and audit teams. It requires analyzing access data with SQL, producing management reports, recommending security controls, and collaborating with technical and project teams. Experience with IAM tools such as SailPoint, Venafi, CyberArk, and ServiceNow is required or beneficial.

Provides reliability engineering and application operations support for critical Java-based systems. Responsibilities include monitoring and observability, incident response, automation, release and capacity management, performance tuning, production troubleshooting, and post-incident corrective actions. The role collaborates with development, infrastructure, security, and IT operations teams, participates in on-call rotations, builds self-healing tooling, and promotes reliable, scalable, and secure digital experiences.

Lead design, development, and deployment of data science and GenAI solutions. Translate business goals into ML problems, engineer features, train/evaluate models and LLMs, build RAG/agent systems, work with vector DBs, mentor juniors, and communicate results to stakeholders.

Provides insurance consultations to Sun Life clients by phone and video, reviewing individual plan options after employer benefit coverage ends. Recommends health, dental, life, and critical illness insurance solutions, supports clients through transitions, handles inbound calls and transferred leads, and meets sales objectives.