Director, Domain Enterprise Architect (AI)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary

The Director, Domain Enterprise Architect (Artificial Intelligence - AI) is accountable for the enterprise AI architecture domain, ensuring all AI, Generative AI, Agentic AI, machine intelligence, and intelligent automation investments across global operations align to a coherent strategic vision.

This leader establishes the enterprise AI domain strategy, target-state architecture, standards, roadmaps, governance frameworks, reference architectures, and investment priorities required to scale AI responsibly across the organization.

The Director functions as the senior architecture authority for AI, partnering closely with business executives, enterprise architects, platform leaders, risk functions, and technology teams to ensure AI investments are coordinated, reusable, governed, and strategically aligned.

This role balances long-term strategic planning with strong execution leadership, ensuring the enterprise AI roadmap translates into measurable business outcomes while maintaining regulatory compliance, operational excellence, and architectural consistency.

What will you do?

Enterprise AI Domain Strategy

• Define and maintain the enterprise AI architecture strategy.

• Establish target-state AI domain architecture and multi-year roadmaps.

• Create AI reference models, standards, principles, policies, and guardrails.

• Ensure AI strategy aligns with enterprise business strategy, technology strategy, and operating model.

Enterprise Investment Alignment

• Establish visibility into AI investments across global business units.

• Identify duplication, fragmentation, risk, and technology overlap.

• Drive enterprise-wide reuse and strategic consolidation of AI capabilities.

• Guide investment decisions toward scalable enterprise platforms and services.

Domain Governance & Standards

• Own enterprise AI standards, approved technologies, architecture patterns, and reference architectures.

• Chair and influence governance forums related to AI architecture decisions.

• Evolve enterprise controls governing AI deployment, autonomy, human oversight, security, risk, and compliance.

• Oversee exception management and architecture decision processes.

AI Portfolio & Roadmap Leadership

• Develop centralized AI roadmaps supporting business capabilities and strategic priorities.

• Coordinate roadmap activities across business groups and technology organizations.

• Ensure foundational AI investments support future enterprise demand.

• Assess emerging technologies and define adoption strategies.

Executive Engagement

• Serve as the trusted advisor to executives regarding AI strategy and investment planning.

• Communicate AI opportunities, risks, and architectural direction.

• Facilitate strategic alignment between business leaders and technology organizations.

• Present architecture recommendations to leadership and governance bodies.

Responsible AI & Regulatory Oversight

• Establish enterprise Responsible AI architecture principles.

• Ensure AI initiatives comply with regulatory expectations, model governance requirements, privacy obligations, and risk frameworks.

• Drive transparency, explainability, accountability, and human oversight standards.

• Partner with Risk, Security, Compliance, Legal, and Data leaders to mature enterprise AI governance.

Capability Development

• Build and mentor a high-performing AI architecture community.

• Develop AI architecture practices, methodologies, and knowledge-sharing programs.

• Support Solution Architects and other Domain Architects in adopting enterprise standards.

• Foster innovation while maintaining governance and execution discipline.

Value Realization

• Define measures supporting AI investment value realization.

• Track enterprise outcomes and adoption trends.

• Ensure strategic AI initiatives generate measurable business value.

• Continuously evolve roadmaps based on outcomes and feedback.

Success Measures

• Well-defined and widely adopted enterprise AI strategy and roadmap.

• Reduction of redundant AI investments and technology fragmentation.

• Strong alignment of AI initiatives to business priorities and enterprise standards.

• Effective governance and regulatory compliance across AI initiatives.

• Increased adoption of approved enterprise AI capabilities.

• Demonstrated business value from AI investments.

• High confidence from executives, business leaders, and technology stakeholders.

• Strong execution against roadmap commitments and strategic objectives.

What do you need to succeed?

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field.

• Master's degree preferred.

• Advanced architecture certifications preferred.

• AI-specific certifications highly desirable.

Experience

• 10+ years of architecture leadership experience.

• 5+ years leading enterprise AI, data, analytics, digital transformation, or emerging technology domains.

• Proven experience defining enterprise technology strategies and roadmaps.

• Experience influencing senior executives and large-scale investment decisions.

• Experience within highly regulated industries, preferably insurance, wealth management, banking, or financial services.

• Demonstrated experience leading enterprise-wide architecture programs and governance functions.

Skills

• Strategic AI Leadership: Deep expertise in Generative AI, Agentic AI, automation, large language models, AI platforms, orchestration frameworks, and enterprise AI operating models.

• Enterprise Thinking: Strong understanding of architecture governance, roadmaps, standards management, risk, security, and business capability planning.

• Influence & Executive Presence: Exceptional executive communication capability, strong facilitation, negotiation, and stakeholder management skills.

• Organizational Excellence: Highly organized and execution-focused, with strong planning, prioritization, and governance management skills.

• Business Acumen: Ability to connect AI investments directly to business outcomes, productivity gains, client experience improvements, operational efficiency, and risk reduction.

What’s in it for you?

• A competitive salary and bonus program, based on market scale

• A flexible group insurance program starting on your first day of work to meet your needs and those of your family.

• Time off that allows you to focus on the moments that matter most. 20 vacation days per year.

• Our Share Ownership Program gives you the opportunity to invest in Sun Life while benefiting from employer matching contributions.

• We are proud to be included in Great Place to Work's 2026 list of Canada's Best Workplaces.

• A warm, supportive, and inclusive culture.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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