Jobs at Sun Life Financial, Inc.

As an SAP S/4 Functional Engineer, configure and support SAP Finance modules, translate business requirements, manage change requests, and enhance integrations while providing operational support across systems.

Support evaluation and execution of mergers, acquisitions, minority investments, joint ventures and strategic initiatives. Manage due diligence, build financial models and valuations, prepare senior-level materials, conduct market research, maintain comparable/transaction databases, and mentor analysts. Collaborate cross-functionally and support ad-hoc strategic analyses.

Support reconciliations, investigate exceptions, manage feeder tolerance tables and handshake reports, prepare journal entries and wires, provide audit support, maintain controls, and drive process improvements and automation within Investment Solutions accounting.

Lead a 40+ person finance team to transform accounting, controls, and financial systems for Sun Life Health. Oversee monthly close, reinsurance accounting, reconciliations, audits, CDCP finance, acquisitions/integrations, and drive process automation and AI-enabled improvements. Partner with Corporate and Canadian Finance to deliver faster, well-controlled financial reporting and better management insights.

Administer and support HCL Notes/Domino and SPFx environments, develop and maintain LotusScript applications, troubleshoot databases and infrastructure incidents, perform DB administration, support Notes-to-modern-platform migrations, participate in change management, produce technical documentation, and provide operational/on-call support for enterprise production applications.

Support advisors, clients, and internal partners by processing complex life and health insurance requests, monitoring system controls, investigating exceptions, identifying root causes, and recommending process improvements. Deliver high-quality service, leverage digital and AI-enabled tools, and collaborate across teams to mitigate operational risk and enhance client and advisor experience.

Prepare and manage executive-level security reports, presentations, and communications. Research emerging cyber threats and trends, translate insights into strategic direction, support global security strategy development, and build business cases and micro-strategies for strategic investments. Coordinate materials for security forums and stakeholder engagements, ensure accuracy and clear storytelling, and work collaboratively with global teams to drive initiatives.

Design, develop and maintain security automation using Splunk SOAR (Python) and Ansible (YAML). Triage and remediate automation errors, implement security controls, support enterprise deployments, join 24x7 on-call incident response, create documentation, and transition projects to BAU with stakeholder collaboration.

Support and manage SIEM (Splunk ES) and security visibility technologies; design and implement security controls; investigate/respond to incidents; participate in 24x7 on-call rotations; run POC/POVs for security tools; collaborate with infrastructure, architecture, and development teams; document playbooks and operationalize projects for BAU while continuously improving security platform processes.

Manage and support security platforms (CrowdStrike, Netskope, Semperis), implement new controls, run proofs-of-concept, deploy and operationalize security technologies, participate in 24x7 on-call incident response, document playbooks/policies, and transition projects to BAU while improving platform processes.

Join the e-Business Application Operations Support team to improve reliability of Java-based digital systems. Lead incident response, implement monitoring and automation, manage releases and capacity, participate in on-call rotation, and collaborate across engineering, security, and operations to reduce MTTR and ensure scalable, secure, fault-tolerant services.

Provide high-level executive support to a senior global leader: manage complex global calendars and high-volume inboxes, coordinate extensive international travel and contingency plans, liaise with internal and external stakeholders, prepare meeting briefs, and provide in-office support in Toronto ~3 days/week. Must excel in fast-paced, ambiguous environments, rapidly reprioritize, exercise discretion, and maintain composure under pressure.

Lead strategy and transformation for Client Experience, develop annual strategic plans, perform complex analyses, deliver market and competitive intelligence, present to senior leadership, and build cross-functional stakeholder partnerships to drive digital and AI-enabled initiatives.

Lead global CX and marketing strategy, planning, and governance as chief of staff to the CXMO. Drive integrated annual and quarterly planning, executive reporting, strategic narratives, market intelligence, and cross‑functional alignment. Manage a small strategy team, partner with business groups globally, and lead initiatives to improve planning maturity, performance management, and customer experience outcomes.

Lead and support enterprise AI and analytics platform reliability, security, and scalability. Develop and maintain Amazon Bedrock capabilities and agentic workflows, apply DevOps and IaC practices, productionize services, run POCs and KTLO, and provide training and cross-team platform support.

Lead advanced underwriting for ultra-high net worth cases, assess medical/financial/lifestyle risk up to $200M, negotiate with reinsurers, mentor staff, collaborate with advisors and business leaders, and drive continuous improvement.

Develop, test, maintain, and support enterprise applications and ETL/data pipelines for AML and financial crime platforms. Assist with requirements analysis, data integration (Informatica/AWS Glue), scheduling/orchestration, incident resolution, documentation, Agile ceremonies, and on-call production support while ensuring security and compliance.

Lead high-net-worth life and critical illness underwriting for large cases ($5M–$10M), mentor senior underwriters, perform complex medical/financial/lifestyle risk assessments, exercise signing authority, negotiate reinsurance, and present underwriting rationale to advisors and firms.

Lead internal and external communications for the Client Experience Office and Canadian Operations. Develop integrated strategies, advise senior leaders, oversee execution of materials, measure campaign effectiveness, monitor issues and media, and coach a communications team to drive engagement and business outcomes.

Lead development and governance of AI-enabled analytics and Tableau solutions. Partner with stakeholders to define KPIs, build SQL/dbt data models, automate ETL with AWS, perform root-cause analyses, and validate metrics. Use AI tools to accelerate delivery while ensuring data quality, documentation, and stakeholder communication.