The role involves developing and implementing a cloud strategy for Hexagon Mining, overseeing cloud product lifecycles, collaborating with teams, and managing budgets.

The Customer Success Safety Advisor ensures customer retention and growth by providing technical support for Hexagon's mining solutions, guiding customers in adopting technology, and identifying additional opportunities.

The Principal Advisor leads customer success for underground mining solutions, ensuring adoption, retention, and sustainable relationships while providing strategic guidance and mentoring within the Customer Success team.