Top Tech Jobs & Startup Jobs in Toronto

Manage a mid-market book of business to increase net dollar retention through upsells, cross-sells, and contract renewals. Build strong client relationships, generate proposals, manage pipeline, align Absorb solutions to client goals, and maintain product knowledge while collaborating with internal teams to improve sales processes.

Lead and mentor the US/Canada account management team to drive retention, renewals, expansion, and net retention. Develop strategic account plans, analyze account health, run executive business reviews, manage contracts and negotiations, champion product feedback, drive feature adoption, and collaborate cross-functionally to ensure measurable customer value.

Lead a team of content marketers, copywriters, and SEO specialists to own search and AI answer-engine strategy. Build AI workflows, define editorial standards, produce differentiated content across the funnel, audit and optimize existing content, measure visibility and impact, and oversee distribution across web, social, paid and external platforms to drive demand and conversions.

Manage a book of SaaS accounts to drive net dollar retention through renewals, upsells, cross-sells, and relationship management. Own proposals, SOWs, pipeline reporting, and collaborate with Customer Success, Product, and Support to ensure client value and growth.

Lead positioning, messaging, and go-to-market strategy for product bets. Partner with GTM, Product, Sales, and Customer teams to define success metrics, develop sales enablement, drive adoption, and iterate post-launch using market and customer insights and AI-augmented execution.

Lead and grow an account management team to retain and expand enterprise clients, oversee renewals and upsells, manage quotas and forecasting, track team performance, collaborate cross-functionally, recruit and develop talent, and use CRM and customer success tools to drive net dollar retention and operational metrics.

Lead GTM functions that convert pipeline to customers and drive expansion. Own product marketing, solution engineering, product evangelism, and analyst relations. Improve win rates, shorten sales cycles, influence upsell/cross-sell, and secure analyst recognition. Partner across product, sales, and customer success to position AI-driven learning products and scale proof-of-value programs.

Own and optimize Zuora billing and the Salesforce-Zuora integration, automate quote-to-cash processes, support billing accuracy and revenue recognition, troubleshoot system issues, analyze billing data, and partner with Finance, Sales, and Customer Success to improve billing operations.

Lead customer marketing strategy and programs to drive onboarding, adoption, retention, advocacy, and expansion. Build automated lifecycle journeys, measure KPIs, run advocacy initiatives, partner cross-functionally, and manage a small team of marketers to improve customer outcomes and growth.

Lead and grow an account management team that owns renewals, upsells, and account expansion. Drive net dollar retention through account plans, forecasting, metrics reporting, and cross-functional collaboration while recruiting, coaching, and managing performance using Salesforce, Gainsight and other tools.