Support implementation of Sure Commercial for MGA and commercial P&C insurance clients. Gather requirements, translate them into configurations, workflows, user stories, and functional specifications, and perform fit-gap analysis. Define submission-to-bind and policy transaction processes, support integrations, and facilitate client workshops. Lead SIT, UAT, defect analysis, business sign-off, and collaboration with product, architecture, development, and QA teams.

Leads SRE and DevOps delivery for reliable, scalable services across AWS and Azure. Responsibilities include Kubernetes operations, GitHub Actions CI/CD, observability with Datadog, cloud security guardrails, policy-as-code, incident automation, and AI-enabled operations using Bedrock, SageMaker, and MCP. The role supports Linux, Windows, IIS/.NET, and Java Spring Boot environments while partnering with development, operations, security, and risk teams.

Lead reliability and platform engineering for mission-critical Fitch Ratings services, focusing on Kubernetes, cloud infrastructure, CI/CD, observability, security guardrails, and AI-enabled operations. Build GitHub Actions pipelines, define SLOs and telemetry, automate incident response, support AWS and Azure environments, and guide development squads on deployment and operational excellence. The role also supports AI/ML workloads, policy-as-code, compliance automation, and secure infrastructure practices.