Top Tech Jobs & Startup Jobs in Toronto

You will build Cash App's customer support chatbot, utilize smart tooling, engineering high-throughput ML models and mentor other team members. You'll work with Product, Design, and Engineering teams to enhance customer support experiences through advanced machine learning techniques.

The Senior Machine Learning Engineer will partner with product and marketing teams to enhance customer experiences and drive growth. Responsibilities include building and deploying machine learning models specializing in personalization for Cash App and Afterpay. The role emphasizes creativity, collaboration, and leveraging large transaction datasets for innovative AI applications.

As a Senior Content Designer at Cash App, you will create exceptional customer experiences in banking by designing innovative content solutions, conducting audits of existing experiences, applying consumer insights to inform designs, and ensuring consistency in guidelines. You will collaborate with design teams throughout the customer journey, using systems thinking to improve user goals and drive decision-making.

The Staff Software Engineer, Trust (Access) will enhance Cash App's security features, focusing on authentication, account security, and access management. The role involves developing reliable systems that protect customers and their accounts from fraud while ensuring a seamless user experience.

The Regulatory Program Manager will lead and coordinate the delivery of regulatory programs, cultivate relationships with stakeholders, manage cross-functional teams, and communicate progress on compliance initiatives. The role requires high-pressure execution and development of efficient frameworks for team activities.

The Senior BI Engineer will create and optimize data models, build data pipelines, and standardize metrics for Cash App's Financial Products team. This role focuses on building scalable ETLs and promoting best practices in data analytics to empower users in managing their financial life.

As a Brokerage Operations Service Specialist at Cash App, you'll manage customer inquiries and accounts, ensuring compliance with financial regulations while enhancing customer satisfaction. Your role includes identifying process improvements, addressing customer complaints, and maintaining excellent service levels in a fast-paced environment.