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Manages strategic client and broker relationships for a major insurance portfolio, serving as the senior AIG contact for key accounts. Drives client retention, new business production, cross-selling, portfolio performance, and enterprise-wide product awareness. Partners with distribution, underwriting, claims, risk engineering, marketing, and executive stakeholders to develop client strategies, events, and business plans. Requires extensive P&C insurance experience, strong financial skills, influence, communication, and relationship-management capabilities.

Manages Tier 2 multinational insurance programs, overseeing service delivery, stakeholder coordination, policy and invoice documentation, reinsurance approvals, claims protocols, regulatory compliance, client communications, and service-level performance. Partners with underwriting and distribution to support program growth, prospecting, stewardship meetings, training, and operational improvements. Serves as a senior external contact and multinational subject matter expert for brokers, clients, underwriters, and internal teams.

Underwrite and manage energy insurance risks across Canada, develop new business, negotiate terms with brokers and clients, and provide technical underwriting authority. The role involves portfolio profitability oversight, market trend analysis, policy wording review, regulatory compliance, client and broker relationship management, industry presentations, and mentoring junior staff.

Underwrite and service onshore energy insurance renewals and new business across oil and gas, mining, power, utilities, and chemicals. Analyze coverage, pricing, loss-control engineering data, risks, and profitability; tailor manuscript forms; build broker and client relationships; present AIG’s value proposition; support portfolio strategy and compliance; and mentor junior underwriters.

The Head of Multinational, Canada provides leadership and strategic direction for AIG's Multinational business, enhancing client service and growth strategies while managing a team and driving profitable expansion across markets with effective communication and change management.

Own and reconcile regulatory statistical filings (GISA/GAA), perform error analysis, respond to regulator inquiries, coordinate reporting changes and stakeholder meetings, monitor complaints and deliver trending reports, and support automation and data-quality improvements.

As a Multinational Issuing Office Specialist, you will manage local policies, ensure service delivery, and act as a regulatory expert while supporting clients and brokers.