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Lead strategy and execution to operationalize AI models across the product portfolio. Define multi-year AI platform and product roadmaps, ensure Responsible AI and regulatory alignment, drive adoption, collaborate cross-functionally, and evangelize outcomes to executives and customers.

The Sr Platform Engineer will develop and enhance platform services, ensuring reliability and security in healthcare applications while leading technical standards and fostering developer enablement.

Lead and build strategic finance modelling and analytics focused on pricing and monetization. Develop AI/ML-augmented financial models, scenario analysis, executive reporting, and decision-support tools; partner with FP&A, Sales Ops, and GTM leaders to measure and optimize revenue, margin, and monetization outcomes.

The Principal Software Engineer will design and build scalable platform services for the authorization platform in a healthcare context, mentor team members, and drive architectural decisions.

Review and validate customer contracts, pricing, and amendments to ensure accurate billing and revenue recognition. Reconcile billing data, investigate variances, support disputes and adjustments, and partner with Sales, Customer Success, and AR. Drive process documentation, testing, data quality initiatives, and automation opportunities to improve billing accuracy and operational efficiency.

Lead and mentor multiple Agile software teams, own technical design and architecture, drive end-to-end delivery, champion AI-first innovation, ensure high-quality releases, partner with product, improve team performance and operational excellence, and communicate with customers and stakeholders.

Senior finance leader responsible for Commercial FP&A pillars: Deal Operational Excellence and Contribution Margin Expansion. Partners with GTM, Revenue Operations, Pricing, Partnerships and Strategy to shape ARR growth, pricing, deal governance, and resource allocation. Leads FP&A team, drives AI-enabled process transformation, scenario planning, forecasting, and executive-level financial advice to improve margin and commercial outcomes.

Analyzes and redesigns business processes across Sales, Success, Professional Services, and Support. Leads discovery workshops, gap and impact analyses, requirements gathering, process mapping, stakeholder alignment, User Acceptance Testing, and cross-functional implementation. The role also promotes AI and automation, contributes to continuous improvement practices, and advises senior leaders on strategic operational initiatives.

Own the architecture, governance, roadmap, and administration of Adobe Marketo Engage and the broader marketing automation ecosystem. Design lifecycle programs, lead nurturing, segmentation, scoring, and enterprise integrations with Salesforce and other MarTech platforms. Partner cross-functionally with Marketing, Sales Operations, Revenue Operations, IT, Analytics, and Product Marketing. Lead platform optimization, security communications, team enablement, troubleshooting, and AI adoption initiatives.

The Senior Product Manager - Platform Services will oversee the strategy and execution of platform capabilities, managing APIs and shared services while collaborating with internal teams and stakeholders to ensure successful product outcomes.