Top Tech Jobs & Startup Jobs in Toronto

Drive growth for identity verification and fraud prevention solutions across Canada. Partner with sales teams to develop and close new opportunities, consult with fraud, risk, operations, and executive stakeholders, build ROI-focused business cases, lead demonstrations and proof-of-concepts, and exceed sales targets. The role requires expert knowledge of fraud and identity risks, strong senior-stakeholder presentation skills, strategic sales planning, forecasting, and cross-functional collaboration.

Leads the strategy, roadmap, development, launch, and scaling of Canadian income and employment verification products. Owns product vision, customer discovery, experimentation, user experience, API and data requirements, analytics, pricing, packaging, compliance, and rollout planning. Partners with technology, operations, sales, marketing, legal, data providers, and customer success teams to deliver secure, compliant products and drive continuous improvement through performance metrics and customer insights.

Manage customer onboarding, implementations, member codes, access configurations, operational requests, ticket queues, and complex escalations. Coordinate stakeholders and projects while meeting SLAs and quality standards. Perform QA reviews, training, documentation, workload oversight, and process improvements. Serve as a subject matter expert and provide operational leadership during manager absences.

The Director, Client Strategy & Growth Enablement leads strategic client engagements, drives product innovation, and collaborates with senior leadership to enhance client performance and market presence.

Serve as Scrum Master coaching and facilitating Scrum/ART ceremonies, remove impediments, track Agile metrics, support Product Owners, drive Lean-Agile transformation, manage dependencies and reporting across teams to ensure value delivery.