Top Tech Jobs & Startup Jobs in Toronto

Lead a national team managing customer account setup, maintenance, e-commerce administration, and data operations. Ensure data integrity across ERP/CRM/e-commerce, meet SLAs, manage escalations, optimize workflows, implement process improvements and self-service tools, and partner cross-functionally to support onboarding, account governance, and operational scalability.

Serve customers in the wireless department by identifying and converting sales opportunities, meeting personal sales goals, maintaining merchandising standards, supporting asset protection, resolving customer concerns, and collaborating with store teams to promote products, follow up with customers, and stay current on wireless products and services.

Lead B2B pricing, margin and bid strategy for Enterprise and Mid-Market customers across Canada. Manage RFP/RFQ responses, contracts, rebates, vendor cost claims, pricing programs and margin improvement. Collaborate with Sales, Merchandising and Finance, drive automation and tools for pricing and bid management, and oversee contract renewals and rebate accuracy.

Process vendor invoices, employee expense reimbursements, and AP transactions; reconcile vendor statements; prepare AP-related journal entries and support period close; audit T&E and resolve PO/invoice variances while maintaining records and supporting vendors/internal inquiries.

Support Business Development and Account Managers for regional/national strategic accounts by coordinating invoicing, shipping, vendor production, estimates for print products, Salesforce/Box data entry, and customer communications to ensure on-time delivery and service.

Support Total Rewards by designing, analyzing, implementing, and administering compensation and incentive programs for assigned client group. Manage salary review processes, prepare market and ad hoc surveys, provide consultative advice to HR Business Partners and senior leaders, and support job evaluation, bonus calculations, and HR system improvements.

Lead implementation and onboarding for eProcurement integrations (punchout, PO and invoice ERP transmission). Coordinate meetings, track progress in Salesforce, design inter-system linkages, troubleshoot BAU issues, monitor outages, and manage customer communications to ensure timelines and quality.

Provide excellent customer service, sell print and store products using the company selling model, handle POS and shipping transactions, perform in-store print production, maintain inventory and merchandising standards, and follow health, safety, asset protection, and privacy policies.

Manage scheduled mass email campaigns and automated lifecycle programs across the customer journey. Plan, brief, QA, deploy, and analyze email sends; optimize flows via testing and data-driven recommendations; collaborate with Marketing, Analytics, Technology, and agencies to drive engagement, revenue, and retention.

Lead analysis and redesign of business processes, build and configure automation workflows using low-code RPA platforms (UiPath/Power Automate), collaborate with stakeholders and developers, produce process documentation, quantify automation benefits, and provide after-hours support as needed.