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Senior Site Reliability Engineer role at Pigment, an AI-powered SaaS business planning platform. The provided description emphasizes Pigment’s growth, global presence, company culture, equal opportunity commitment, and background-check process, but does not specify detailed responsibilities, technologies, or qualifications.

Prospect, research, and qualify leads to generate pipeline and meet KPI-driven activity and sales targets. Build relationships with stakeholders and collaborate with marketing, growth, and partnerships to accelerate opportunity creation.

Provides commercial legal support across North America, managing customer, partner, supplier, and stakeholder contracts from drafting through negotiation. Advises teams on SaaS agreements, privacy, data protection, compliance, procurement, vendor management, AI, and cybersecurity regulations. Maintains contract lifecycle systems and templates, delivers internal training, supports legal monitoring, and coordinates occasional litigation matters with internal teams and outside counsel.

Design, build, and deploy AI-powered planning solutions on Pigment. Translate business problems into scalable models and custom AI agents, integrate data via APIs and pipelines, prototype agentic workflows, train users, drive adoption, and relay customer feedback to Product and Engineering to scale repeatable deployment patterns.

Lead end-to-end delivery of Pigment implementations for strategic customers: structure complex business problems, run executive workshops, translate requirements into solution designs with architects, leverage AI for modeling and insights, coordinate cross-functional teams, drive adoption, and identify expansion opportunities.

Contract Talent Sourcer focused on building high-quality pipelines for GTM (esp. Enterprise AEs and Solution Architects). Source and engage passive candidates using LinkedIn Recruiter, AI and other channels; create talent maps, deliver market intelligence (compensation, competitor hiring), partner with hiring managers, and ensure an outstanding candidate experience. Continuously experiment with sourcing methodologies and champion employer brand to improve hiring outcomes.

As an Associate Solution Architect, you will design and implement planning solutions, collaborate with customers, and optimize processes using the Pigment platform.

As a Business Development Representative, you will identify and prospect new sales leads, qualify opportunities, and collaborate with teams to drive growth.

Own end-to-end renewals for a high-volume scaled customer segment: forecast renewals, handle commercial negotiations, analyze customer health and usage to mitigate churn, maintain CRM data, and build scalable renewal playbooks while partnering with Customer Success, Sales, Legal, and Finance.

Design and manage end-to-end customer learning programs and certifications for Pigment Academy. Apply adult learning principles to create e-learning, video, and interactive courses; partner with SMEs; perform needs analyses, develop assessments, and evaluate program effectiveness; keep content current with product releases and research learning trends including AI-powered technologies; manage multiple projects and deliver high-quality learning experiences.