The Principal Content Designer will focus on enhancing the Cash App's messaging and brand voice, ensuring seamless customer communication across all touchpoints. Responsibilities include designing content strategies, collaborating with marketing teams, and utilizing metrics to refine content effectiveness, while advocating for innovative ideas to improve user experience.

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Principal Content Designer, Banking

12 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Principal Content Designer will enhance customer experiences within the banking team at Cash App by creating content strategies, auditing current processes, and using customer insights to improve banking services. They will collaborate closely with design teams to deliver exceptional journeys and ensure consistency across platforms.

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Cash App Taxes Customer Support Specialist

12 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Mid level

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12,000 Employees

Mid level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Cash Tax Specialist will provide exceptional customer support in resolving escalated tax-related issues. Responsibilities include addressing complaints, collaborating with partners for timely resolutions, analyzing root causes of problems, diagnosing customer inquiries, and engaging in operational initiatives to enhance overall customer satisfaction and support efficiency.

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Product Counsel, Cash App

12 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

As a Product Counsel at Cash App, you will provide legal guidance throughout product development, manage legal risks, draft agreements and policies, and collaborate closely with product and engineering teams to support new offerings. The role requires clear communication of complex legal ideas and a strong ability to negotiate and advise.

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Staff Machine Learning Engineer, Financial Crimes, Cash App

12 Days Ago

8 Locations

Remote

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

As a member of the Financial Crimes Technology team, you will design and integrate ML systems for detecting suspicious transactions, ensure effective infrastructure for ML model development, and collaborate with product teams to enhance user safety on Cash App.

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Senior Systems Engineer, Oracle EPM

13 Days Ago

Toronto, ON, CAN

Hybrid

12,000 Employees

Senior level

Apply

12,000 Employees

Senior level

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency

The Senior Systems Engineer for Oracle EPM will drive financial planning and analysis initiatives by architecting and implementing EPM solutions. Responsibilities include technical specifications, integrating systems, optimizing processes, and providing support while collaborating with stakeholders to enhance operations using EPM tools.