Top IT Support Jobs in Toronto

Serves as a consultant for the Customer Support Engineering organization at Seismic, interacting with clients in difficult technical situations, driving technical improvements, and recommending enhancements based on customer experience. Acts as a force multiplier, drives issue resolution, and shapes strategic direction. Develops other Technical Support Engineers and improves capabilities of the Support team.

As a Technical Support Agent at Cova, you will provide excellent customer service by answering inquiries via phone, chat, and email, troubleshoot and solve problems related to Cova's platform, and collaborate with various teams to address issues and improve processes.