Top Tech Jobs & Startup Jobs in Toronto

Manages post-sales support for strategic enterprise SaaS customers. Serves as the primary escalation contact, leads service and case reviews, monitors customer environment health, analyzes operational trends, identifies risks, and recommends improvements. Builds executive and technical stakeholder relationships while coordinating with Support, Cloud Services, Product Management, and Customer Success teams to improve customer outcomes and operational effectiveness.

Provides technical leadership for agentic AI, ontology, knowledge graph, semantic, and enterprise data platform architecture. Designs reusable data models, ingestion pipelines, integrations, entity resolution, schema alignment, validation, and agent workflows across supply chain systems. Evaluates emerging technologies, establishes architecture and governance standards, mentors teams, and translates research into scalable product capabilities.

Leads global finance operations spanning accounts receivable, accounts payable, payroll, procurement, customer contracting, and deal desk governance. Oversees transaction accuracy, internal controls, compliance, commercial deal advisory, and revenue optimization. Drives finance transformation through process standardization, automation, analytics, AI-enabled tools, and operating model redesign. Builds high-performing teams, develops leaders, and partners across Sales, Legal, and IT to modernize finance operations for a public company.