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The Director will lead the execution of assurance and monitoring activities, ensure compliance, engage stakeholders, and enhance methodologies across Mastercard's entities.

Lead go-to-market strategy and commercialization for Advanced Analytics and AI products in North America. Drive product launches, cross-functional alignment, market research, customer feedback analysis, training, and post-launch performance monitoring to grow the portfolio and support sales and client teams.

Lead Canada Market Delivery team to deploy Mastercard products, manage customer experience for new program launches, drive operational excellence, consult on business and technical delivery, partner with product and sales to identify opportunities, and manage multiple projects and stakeholders.

Lead product strategy and commercialization for Account Protection across the account lifecycle. Define requirements, partner with engineering and data science, engage customers, drive API integrations, pricing, adoption, and launch execution to mitigate fraud (ATO, synthetic identity, mule activity) and deliver measurable business impact.

Lead advanced quantitative analysis of primary market research using methods such as Conjoint, MaxDiff, segmentation, and regression. Design experiments, validate models, interpret results, advise on methodology, partner with cross-functional teams, mentor junior analysts, and help build analytics standards and tools to support multi-market consulting engagements.

Lead a data science team to design and deliver merchant registry and profiling ML capabilities for onboarding and monitoring. Define strategy, guide model development and validation, promote reusable data assets, partner with Product and Engineering, drive Agile delivery, hire and mentor team members, and communicate impact to senior leadership to scale production ML systems on modern cloud/data platforms.

Conduct end-to-end qualitative and quantitative research (surveys, scripting, analysis) to generate strategic insights for clients. Manage multiple projects, collaborate cross-functionally, and produce deliverables using statistical tools and survey platforms.

Lead R&D on ML solutions to detect risks in agentic commerce, prototype models, engineer features, run experiments and validations, and deploy scalable data science systems using Databricks, Spark, and cloud platforms while collaborating with product and engineering teams.

Lead product initiatives for Mastercard's Start Path Corporate Membership and Sandbox as a Service. Manage program content, research, events, and client-facing materials; analyze multi-source data to produce reports and recommendations; support global sales conversations; build internal networks and share best practices to scale fintech partnerships and innovation programs.

Lead revenue optimization for Network Services in North America by analyzing portfolio performance, designing revenue management and assurance programs, partnering with Finance/Pricing/Products, driving recovery and conversion initiatives, overseeing rollout and stakeholder communications, and presenting insights to senior leadership to improve yield and profitability.