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The Bilingual Technical Support Specialist - L1 provides escalated support for clients accessing Equifax products online, interacting via email, chat, and phone. Responsibilities include troubleshooting, documenting processes, training colleagues, and advocating for customer needs to improve products and services.

The Technical Product Manager bridges business goals and technical execution, leading product evolution from ideation to launch in an agile environment.

The Manager, Change Enablement leads change enablement plans to help employees adapt to organizational changes, manages risks, and educates stakeholders.

The Software Engineer will design, develop, and maintain high-scale applications, integrate systems, and participate in team activities while troubleshooting issues and managing projects.

The Technical Business Analyst will bridge business stakeholders and technical teams, managing requirements, leading projects, and mentoring junior analysts in a financial context.

The Bilingual Customer Escalations Specialist handles escalated customer cases, ensures timely resolutions, collaborates with teams for improvement, and enhances customer experience.

The Customer Success Manager optimizes customer experience by driving adoption, managing implementations, educating clients, and resolving issues while enhancing customer relationships.

The Senior Account Executive manages key telecommunications accounts, develops strategic sales plans, and forges relationships with C-level executives to achieve revenue targets.

Drive adoption, retention, and value realization for complex customer accounts. Act as trusted advisor, create success plans, monitor health, coordinate internal teams, support renewals and advocacy, and run quarterly business reviews.