The Technical Support Specialist provides troubleshooting and resolution for IT Helpdesk tickets, assists with the deployment of Maestro applications, offers user support, manages customer inquiries, and participates in after-hours support.

As an Account Executive at Commerce7, you will drive growth by identifying and prospecting new clients, conducting needs analysis, tailoring software solutions, and maintaining relationships throughout the sales cycle. Responsibilities include negotiating contracts, managing sales activities in the CRM, and collaborating with internal teams to support client success.

As a Customer Success Specialist, you will empower and support customers by addressing their inquiries, creating documentation, and guiding them towards effective use of the platform. You will collaborate with the development team to document bugs and communicate product updates, ensuring user satisfaction through education and support.