Top Tech Jobs & Startup Jobs in Toronto

As a Staff Content Strategist at Thinkific, you will develop and implement content strategies to enhance product user experiences. Your responsibilities include creating and optimizing content, collaborating with UX teams, conducting user research, and ensuring content consistency. You will also document guidelines and establish quality standards while focusing on user-centered design principles.

As a Product Support Specialist at Thinkific, you will provide top-tier customer support, handle inquiries via email and phone, assist customers in maximizing product value, troubleshoot issues, document bugs, and collaborate with internal teams to improve processes and workflows. This role emphasizes personalization and proactive engagement with clients to ensure satisfaction and retention.

As a Senior Accountant at Thinkific, you'll oversee daily accounting operations, manage month-end close processes, perform account reconciliations, and engage in regulatory reporting. You'll collaborate across departments and improve processes while training other team members.

As a Customer Success Manager at Thinkific, you will guide Plus clients to maximize their use of the platform. Responsibilities include planning client renewals, creating strong relationships, resolving technical queries, and advocating for customer needs to enhance the product offerings.

As an Intermediate Product Designer at Thinkific, you will create user-centered designs, conduct user research, collaborate with cross-functional teams, and refine designs based on feedback, all to enhance the creator experience of Thinkific's platform.