Top Tech Jobs & Startup Jobs in Toronto

Owns the vision, strategy, roadmap, and outcomes for major Maestro platform capabilities. Leads customer discovery, platform architecture decisions, AI agent capabilities, data product integration, developer tooling, and enterprise adoption. Partners with engineering, data, cloud, and go-to-market teams to deliver scalable APIs, SDKs, services, and administration experiences. Requires 8+ years of product management experience, strong AI and modern data platform knowledge, technical fluency, and the ability to influence senior stakeholders.

Manages post-sales support for strategic enterprise SaaS customers. Serves as the primary escalation contact, leads service and case reviews, monitors customer environment health, analyzes operational trends, identifies risks, and recommends improvements. Builds executive and technical stakeholder relationships while coordinating with Support, Cloud Services, Product Management, and Customer Success teams to improve customer outcomes and operational effectiveness.