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10 Hours Ago
Remote
Canada
Senior level
Senior level
Fintech • Payments • Financial Services
As a Senior Technical Writer at Trustly, you'll create clear content for customers and stakeholders in a software environment, design help content, maintain employee knowledge bases, and write for Enterprise merchants. You will also refine conversational flows for the Gen AI platform and drive efficiency in content creation.
Top Skills: Conversational Design PrinciplesGen AiSalesforce Knowledge
10 Hours Ago
Remote
Canada
Senior level
Senior level
Fintech • Payments • Financial Services
The Lead Technical Writer for Developer Experience will create and maintain comprehensive documentation for Trustly's software products, including API references and user guides. The role involves collaboration with development, QA, and product teams to ensure clarity and usability of technical materials while promoting best practices in developer documentation.
Top Skills: ConfluenceDocusaurusGitHTMLJekyllMarkdownMdxMkdocsOpenapiPostmanReadmeRedoclyRestful ApiSwagger
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