Provide onsite desktop and plant-floor IT support at Richmond Hill manufacturing facility: troubleshoot hardware, Windows and network issues, manage incidents, deploy equipment for new hires, maintain inventory and patching, collaborate with IT and vendors, and ensure cybersecurity compliance to minimize downtime.

The Global Trade Operations Specialist manages Canadian import/export operations, ensures compliance with customs regulations, coordinates shipping logistics, and resolves trade issues while collaborating across departments and maintaining documentation accuracy.