The role involves leading strategic partnerships with retail pharmacies, executing negotiation frameworks, managing projects, and collaborating with various stakeholders to optimize healthcare outcomes and ensure compliance.

Lead post-launch lifecycle, adoption, stabilization and continuous optimization of the CFC CRM platform across global markets. Own BAU roadmap, operational governance, integrations, release readiness, value measurement, and cross-functional orchestration with Data, Digital, Compliance, and Markets to ensure CRM delivers sustained commercial value and scalability.