Lead sales operations to design, maintain, and optimize incentive compensation, processes, and tools. Drive sales force effectiveness through analytics, KPIs, and cross-functional collaboration with finance, supply chain, and marketing. Implement process improvements, governance, and reporting to enhance partner engagement, forecast accuracy, and sales productivity.

Support and advance CI/CD processes and tooling for the Treat Release Team: own and maintain pipelines, design automation in Python, improve build stability and delivery efficiency, evaluate and integrate tools, and collaborate with global engineering and SQA teams.

Lead Canada business innovation strategy to identify market opportunities, design and scale commercial solutions (financial programs, partnerships, go-to-market), build business cases and financial models, run pilots, measure ROI, and align cross-functional stakeholders to drive adoption of Invisalign and iTero and regional growth.