Own the strategy, roadmap, customer discovery, AI quality standards, pricing, packaging, launch, and commercial outcomes for Klue’s AI-first competitive intelligence product. Partner with engineering, design, sales, and marketing to double product revenue within 12 months, improve retention, accelerate shipping, establish AI evaluation standards, and build customer- and sales-generated pipeline.

Leads enterprise security, compliance, and IT operations, establishing a unified roadmap and team. Owns security posture, incident readiness, SOC 2, NIST, BSIMM, privacy, vendor reviews, data protection agreements, AI governance, access controls, employee technology, corporate system reliability, budgets, and audit readiness. Partners with engineering, product, sales, people teams, customers, and executive leadership to protect sensitive data and scale secure operations.

Lead design and delivery of LLM-powered agent and retrieval systems: build backend retrieval pipelines, orchestration and evaluation frameworks, optimize ranking and latency, integrate vector DBs and cloud infrastructure, collaborate with product and data teams, and drive production readiness for search and agentic workflows.