Prepare, process, reconcile, and report commission and compensation data for insurance and investment products. Research and resolve held or deficient records, verify funding, manage logs, respond to inquiries, coordinate with vendors and other departments, and support semi-weekly and monthly commission cycles and ad hoc projects.

Lead channel marketing and communications for the Canadian market, developing integrated bilingual campaigns, ensuring cultural localization and regulatory adherence. Partner with digital, reputation, creative, compliance, and operations teams to plan, execute, measure, and optimize campaigns that drive agent engagement, customer experience, and brand trust. Act as market lead and escalation point while tracking performance and insights.