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The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of clients in achieving their workplace equity goals. This role involves building strong customer relationships, advising on compliance needs, collaborating with various internal teams, and influencing customer service strategy. The ideal candidate should have extensive experience with large enterprises and strong communication skills to engage with executive-level clients.
Manage AI program integrity, legal contracts, and RFP processes while ensuring compliance with data regulations and promoting fairness in workplace practices. Collaborate with technical teams and oversee communication strategies about AI capabilities.
The Manager of Cloud and Site Reliability Engineering will drive the vision for SRE, Platform Engineering, and Cloud Operations, ensuring the reliability and scalability of cloud systems. Responsibilities include guiding development, implementing automation and monitoring, recruiting and mentoring a high-performing team, and managing infrastructure capacity effectively for a distributed SaaS platform.
The Customer Success Manager at Syndio will build relationships with customers, guiding them towards achieving their workplace equity goals while ensuring compliance with equity needs. Responsibilities include advising on equity strategies, collaborating with various teams, and promoting product usage. This role involves working with large enterprise clients and engaging executives to deliver workplace fairness solutions.
The Manager, Cloud and Site Reliability Engineering will lead teams in Site Reliability Engineering and Cloud Operations, develop and drive the vision for SLOs, capacity management, and cost optimization, while ensuring the reliability and scalability of complex cloud systems. Responsible for mentoring and managing teams, fostering strong partnerships across functions, and ensuring that reliability is integrated throughout the product lifecycle.
In this role, you'll manage responsible AI program activities, oversee RFP processes, and engage in legal contract reviews to ensure accuracy and compliance. You'll work with technical teams to evaluate AI system performance and communicate effectively with customers and stakeholders about AI capabilities and risks.
The Customer Success Manager at Syndio will guide customers in achieving workplace equity goals, serving as a trusted resource for their ongoing needs. Responsibilities include fostering relationships with clients, collaborating with internal teams, managing renewals, upsell opportunities, and influencing customer service strategies to enhance client engagement.
As a Senior Responsible AI Program Manager, you will manage AI integrity by ensuring accurate insights, oversee the RFP process, and conduct legal contract reviews. This role involves collaboration with technical teams, staying updated on AI regulations, and refining processes for fairness and compliance.
The Customer Success Manager at Syndio will build strong relationships with clients, guiding them to achieve workplace equity goals and ensuring ongoing compliance. The role involves strategic advising on equity tools, collaborating with various teams, and influencing the company's customer service strategy to enhance client satisfaction and success.
The role involves managing Site Reliability Engineering and Cloud Operations Engineering functions, developing scalable and reliable cloud platforms, and guiding a high-performing team to enhance the software development process. The manager will focus on service level objectives, capacity planning, and cost optimization while maintaining strong partnerships with various stakeholders.
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