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As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity goals by managing customer relationships, guiding equity strategy, and ensuring ongoing compliance with workplace equity tools. You will collaborate with various teams to enhance the customer journey and identify evolving customer needs.
You will manage Responsible AI programs, oversee RFP processes, and review legal contracts to ensure workplace fairness and compliance. Your role will also involve collaboration with technical and sales teams to enhance AI capabilities and maintain accurate documentation while navigating data regulations.
Manage the Site Reliability Engineering and Cloud Operations functions, defining vision and aligning engineering goals. Responsibilities include developing SLOs, optimizing capacity management, and improving the software development process. Recruit and mentor a high-performing team while ensuring systems are reliable, scalable, and secure.
The Senior Responsible AI Program Manager will manage AI integrity, oversee RFP processes, and review legal contracts to ensure compliance and promote fairness. This role emphasizes collaboration, accuracy, and staying updated with AI regulations, while driving effective communication on AI capabilities to clients.
The Manager of Cloud and Site Reliability Engineering will oversee SRE, PE, and Cloud Operations teams, driving platform reliability and scalability. Responsibilities include defining SLOs, managing capacity planning, optimizing costs, and leading a team in a cloud-based environment, ensuring a seamless developer experience.
As a Customer Success Manager at Syndio, you will guide a dedicated portfolio of customers in achieving workplace equity goals by building relationships and advising on compliance and usage of workplace equity tools. You'll work closely with teams across the company to support customers, identify evolving needs, and influence customer service strategies.
The Customer Success Manager will develop relationships with clients, ensuring they achieve workplace equity goals. Responsibilities include advising on strategies, guiding compliance needs, managing customer interactions, and collaborating with various teams to enhance service delivery and customer satisfaction.
In this role, you will manage responsible AI program operations, oversee the RFP process, and review legal contracts to ensure compliance and protect company interests. You will collaborate with various teams, design communications about AI capabilities, and refine AI systems for accurate insights.
The Manager of Cloud and Site Reliability Engineering will lead SRE, Platform Engineering, and Cloud Operations functions. Responsibilities include guiding cloud platform development, implementing automation and monitoring, mentoring teams, managing system reliability, forecasting infrastructure capacity, and optimizing cloud spending.
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
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