Top Tech Jobs & Startup Jobs in Toronto

Drive customer adoption, satisfaction, retention, and value realization for Mastercard’s Start Path Corporate Membership. Coach startup and fintech customers, lead onboarding, demonstrations, training, webinars, discovery sessions, and innovation reviews. Manage product delivery and implementation projects, develop market scans, identify churn risks and expansion opportunities, coordinate platform enhancements, and strengthen relationships with business and technology stakeholders. Use data-driven analysis to prioritize initiatives and improve customer outcomes.

Leads customer migrations to Mastercard’s next-generation disputes platform. Manages implementation plans, timelines, risks, stakeholder coordination, workshops, readiness reviews, training, communications, and adoption activities across customer portfolios. Partners with Product, Technology, Operations, Commercialization, regional teams, and external providers to translate customer needs into requirements, improvements, and successful migration outcomes.

Leads Mastercard’s merchant partnership and strategic growth initiatives, developing revenue strategies, managing enterprise and fintech partnerships, negotiating complex commercial agreements, and identifying new payment flows and market opportunities. Builds executive-level relationships, develops financial models and business cases, influences product and go-to-market priorities, and coordinates cross-functional teams across sales, product, marketing, finance, legal, and services to drive scalable revenue growth.

Lead development of dispute prevention and resolution products from concept through pilot, incubation, and commercialization. Build product roadmaps, business cases, and launch plans; analyze market and transaction data; translate business needs into technical requirements; collaborate with engineering, research, and global teams; and drive a pipeline of disputes-focused initiatives to improve dispute deflection, resolution efficiency, and customer adoption.

Designs and delivers enterprise-scale AI platforms and production-grade backend services. Leads cloud-native architecture, distributed systems, APIs, event-driven workflows, Kubernetes infrastructure, observability, security, reliability, and governance. Defines standards for AI application development, deployment, evaluation, and operations. Provides hands-on development, architecture reviews, technical coaching, and cross-functional leadership while guiding adoption of GenAI patterns such as RAG, evaluation frameworks, AI observability, model lifecycle management, and agent orchestration.

Owns product vision and roadmap for Mastercard’s identity and payments data products. Responsibilities include prioritizing product development, creating data-backed business cases, aligning cross-functional stakeholders, defining requirements, managing risks, tracking delivery, representing customer needs, and developing future commercial opportunities. The role also involves mentoring product managers, managing globally distributed teams, and communicating with executive stakeholders.

Leads the vision, strategy, innovation, go-to-market execution, and roadmap for Mastercard’s Enterprise Loyalty consulting portfolio. Advises financial institution clients, develops loyalty and rewards solutions, builds market thought leadership, and partners with product, marketing, sales, consulting, delivery, regional teams, and external partners. The role also supports business cases, pricing, packaging, commercialization, client impact measurement, and adoption across global markets.

Participate in an 18-month software engineering launch program, developing, testing, deploying, debugging, and securing scalable software features. Collaborate with experienced engineers, contribute to code reviews, use version control and development tools, and build solutions supporting Mastercard’s global technology platforms. The program includes structured onboarding, mentorship, learning, and hands-on project experience.

Leads end-to-end delivery of complex technical programs across cloud, infrastructure, platform, security, and engineering domains. Owns roadmaps, capacity planning, governance, milestones, dependencies, risks, executive reporting, Jira administration, and release readiness. Partners with Engineering, Product, Architecture, Infrastructure, Security, and Operations teams to align priorities and drive delivery. Improves program management processes and serves as the primary contact for strategic initiatives.

Lead the vision, strategy, innovation, go-to-market execution, and roadmap for Mastercard’s Enterprise Loyalty consulting portfolio. Partner with Product, Marketing, Sales, Consulting, regional teams, and external partners to develop compelling solutions, drive adoption, strengthen client narratives, and deliver measurable impact. Monitor loyalty and rewards trends, support business cases, pricing, packaging, and commercialization, and balance short-term priorities with long-term product goals for financial institution clients.