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The Senior Product Manager, Festivals will be responsible for gaining a deep understanding of festival persona needs, shaping future products, building relationships with festival experts, and driving solution development strategy based on competition and market dynamics.
Client Support Specialist role at Ticketmaster Canada, responsible for delivering services to support client's day-to-day needs related to ticketing systems and products. Responsibilities include maintaining service levels, providing training, sharing best practices, and resolving technical issues. The role involves customer service, Ticketmaster ONE support, product support, and coordination with IT teams for issue resolution.
Lead multiple groups of engineers in building and supporting best-in-class technical solutions for music festivals. Collaborate with the VP of Engineering to define strategy and technical roadmap, lead staffing efforts, and support career development of direct reports. Advocate for technical initiatives in product roadmap planning process.
The Bilingual Payroll Analyst position at Ticketmaster Canada involves managing payroll administration for employees in Canada, collaborating with the global payroll team, and ensuring accuracy and compliance with payroll regulations. Responsibilities include resolving payroll issues, data integrity maintenance, processing special payments, and ensuring deductions are calculated correctly. The ideal candidate will be detail-oriented, passionate about quality service, and experienced in international payroll practices.
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