Top Tech Jobs & Startup Jobs in Toronto
As an Enterprise Account Manager, you will be the primary contact for enterprise-level clients, understanding and addressing their business needs while managing sales activities. You will provide insights and product demonstrations, advocate for clients within the company, and work with product teams to enhance solutions based on client feedback.
The Implementation Specialist will manage client transitions from legacy software to a new SaaS platform. Responsibilities include developing project plans, collaborating with stakeholders, monitoring progress, and optimizing migration processes. The role emphasizes customer satisfaction and proactive problem-solving during implementations.
The Customer Success Outreach Associate will enhance customer satisfaction by initiating communication, understanding customer needs, addressing concerns, and ensuring a smooth transition to the implementation team. The role involves collaborating with sales and marketing teams to identify upselling opportunities and contributing to customer success strategies.
The Account Software Customer Support Associate provides technical support for proprietary software products, assisting clients via email, chat, and telephone. Responsibilities include logging support sessions, diagnosing client issues, and escalating problems to management. The role requires excellent communication skills and a customer-centric approach to ensure client satisfaction.
The Implementation Specialist facilitates client migrations from legacy systems to a new SaaS platform, ensuring customer satisfaction. Responsibilities include developing project plans, collaborating with teams, enhancing migration processes, monitoring project progress, and gathering client feedback for continuous improvement.
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