Top Tech Jobs & Startup Jobs in Toronto

The Premium Support Specialist will provide exceptional customer service support, manage complex cases, engage with stakeholders, and continually enhance user experiences in both English and Portuguese.

The CS Specialist, Premium Support provides exceptional customer service to Airbnb users while managing complex cases, fostering relationships, and adapting to evolving roles in a dynamic environment.

The Specialist, Safety will manage complex customer cases related to safety concerns, provide support, and ensure empathetic communication while maintaining professionalism. Requires adaptability in a fast-paced contact center role.

The Specialist, Safety role involves handling security concerns within the community, providing customer support, and dealing with complex cases involving sensitive situations. The position requires excellent communication skills and adaptability to various emergency scenarios.

The UX Enablement Manager will lead user-centered design initiatives, enhance customer experiences, manage insights programs, and improve automated workflows and AI systems at Airbnb.

The Specialist in Experience Claims will enhance customer service by resolving claims through empathy, effective communication, and a deep understanding of user needs. Responsibilities include investigating claims, providing high-level support, and collaborating with various stakeholders to ensure seamless service and customer retention.

As a CS Specialist, Premium Support, you will provide exceptional customer service to Airbnb users, specializing in complex case management and stakeholder engagement in both English and Italian.