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As a Localization Manager, you will own the localization strategy, collaborate with stakeholders, and drive international growth to ensure an authentic local user experience in Canada.

As Localization Manager, you'll drive localization strategies for Airbnb in Canada, ensuring authentic experiences through collaboration with internal and external stakeholders. Your role involves adapting global strategies, managing product localization, and enhancing user experience.

The Quality Insights Analyst monitors service quality, evaluates performance, and conducts root cause analysis to improve customer support interactions, ensuring adherence to premium service standards. They develop reports on service trends and provide coaching to enhance service delivery.

The Analyst is responsible for ensuring high-quality customer service through monitoring, evaluation, and strategic improvement analysis, collaborating with various teams to enhance service delivery for priority support.

The Senior Specialist in Premium Support provides exceptional customer service, manages complex cases, interacts with clients, and ensures comprehensive problem resolution while fostering strong relationships with Airbnb’s community members.

The Senior Market Manager at Airbnb will create and execute sales strategies for business clients, manage the sales cycle, and grow strategic relationships.

Provide exceptional customer service as a Senior Specialist, managing complex cases and fostering strong relationships with users and stakeholders, requiring fluency in English and Portuguese.

The Senior Market Manager will lead the sales strategy to acquire corporate clients, enhance relationships, and exceed revenue targets, while collaborating with cross-functional teams.