Responsible for ensuring day-to-day operations of a specific service line/team, assisting in team training, and providing coaching to teammates. Partner with Operations Manager to ensure team success, develop SOPs, meet KPIs, and act as a subject matter expert. Interact with various departments and lead the team in the absence of the Operations Manager.

Seeking a Web Performance Lead to drive lead generation and traffic growth across Fortra websites. Responsibilities include providing data-driven SEO recommendations, defining web strategies, collaborating with internal customers, and staying abreast of SEO trends. Bachelor's degree and three years of relevant experience required.

Responsible for driving customer adoption and growth, building positive relationships with customers, and increasing customer retention and adoption rates. Acts as a single point of contact for customers and serves as a customer advocate. Coordinates with internal teams to ensure customer success and satisfaction.