Supports and troubleshoots audio/visual systems for conference rooms, auditoriums, podcasts, live events, and customer meetings. Operates video switching, lighting, LED walls, cameras, audio mixers, and virtual guest setups. Creates AV documentation, improves processes, and produces polished event videos with graphics, color, audio, and lighting corrections. Provides executive-facing technical support, works independently, and travels up to 10% with some evening and weekend duties.

Acts as a trusted technology advisor to enterprise clients, developing vertical-specific solution architectures, business cases, and sales strategies. Presents WWT’s OEM and services portfolio, drives opportunities and gross profit, coordinates internal and partner resources, and leads client engagements involving AI, cybersecurity, cloud, infrastructure, applications, and digital transformation. Builds executive relationships, supports proof-of-concept engagements, identifies client needs, and develops strategies to win large strategic accounts.