The Support Services Specialist activates charging stations for customers by coordinating with the Sales team and ensuring timely service requests and installations. They manage customer interactions and documentation throughout the implementation process, requiring strong communication and organization skills.

Manage and grow reseller partner relationships to drive EV charging product sales. Own partner pipeline, enable partners with sales/technical resources, set and track performance targets, visit partners quarterly, collaborate cross-functionally, and provide market insights to expand market penetration.