Top Tech Jobs & Startup Jobs in Toronto

Oversee onboarding for fund administration customers, including fund accounting and reporting setup, client implementation management, data reconciliation, workspace configuration, and quality review. Lead cross-functional projects, improve onboarding workflows, provide technical accounting expertise, manage people, and identify product enhancements. Ensure timely delivery of milestones and a high-quality transition to ongoing service teams.

Own global compensation and equity programs, including market pricing, salary bands, annual rewards cycles, bonuses, equity grants, and pay equity analysis. Partner with Finance, Talent Acquisition, and People teams on data-backed recommendations, executive and international compensation, Board approvals, and compensation workflow automation.

The Senior People Business Partner advises managers and leaders on people strategy, performance management, employee relations, talent development, promotions, engagement, organizational change, and workforce planning. This role analyzes engagement, attrition, and exit data to develop action plans; supports investigations, PIPs, onboarding, career development, and reorganization communications; and partners with Talent, People Operations, and Compensation teams.

Manage a portfolio of 220+ mid-market customer accounts after onboarding. Drive product adoption, customer health, retention, renewals, and expansion through strategic, digital, and AI-enabled engagement. Monitor usage trends, identify risks, support escalations, advocate for customer needs, and collaborate cross-functionally on improvements. The role requires strong communication, customer data analysis, prioritization, SaaS customer success experience, and comfort using AI tools and evolving technologies.

Own go-to-market strategy, positioning, messaging, launches, sales enablement, competitive intelligence, and customer research for Juniper Square’s fund administration business. Partner closely with Sales, Product, Customer Success, and Growth Marketing to accelerate pipeline, upsell, cross-sell, and adoption. Maintain expertise on fund administration buyers, experts, reference clients, and market dynamics while using AI tools to improve research and content production.

Leads Juniper Square’s expansion sales and Powered Admin Services functions. Owns expansion quota and personal deals, builds installed-base pipeline and whitespace analysis, establishes qualification and account-handoff processes, develops the administrator partnership channel, hires and coaches expansion sellers, and manages sales dashboards and operating cadence. Partners closely with Customer Success, Fund Administration, RevOps, Marketing, Product, and Partnerships while using AI to automate revenue workflows and improve account targeting.

Own complex, cross-functional software programs from planning through release, coordinating engineering, product, design, QA, platform, and operations teams. Establish program governance, manage dependencies and risks, report to senior leadership, and improve PMO standards. Design reusable AI-powered workflows using tools such as Jira and Confluence, maintain prompt and automation libraries, mentor program managers, and serve as the PMO’s AI thought leader.

Build and operate production systems for Juniper Square’s AI Platform, including APIs, infrastructure, reusable frameworks, and AI/LLM capabilities. Own projects end to end, ensure reliability and observability, contribute to technical design, and support incident response. Collaborate with product, design, QA, and engineering teams while applying AI-native development practices. The role requires strong Python backend engineering, cloud-native technologies, databases, production operations, and hands-on experience with RAG, agents, evaluation workflows, or related AI systems.

Lead product marketing for Juniper Square's real assets segment: define positioning, build persona playbooks, enable Sales with collateral and competitive battlecards, run voice-of-customer research and win/loss analysis, embed AI tooling into messaging workflows, and partner cross-functionally with Sales, Demand Gen, Product, and Customer Marketing to drive pipeline and deal outcomes.

The role involves overseeing fund administration services, managing a team of fund accountants, and ensuring high-quality client interactions and reporting in private equity and real estate sectors.