The Franchise Support Specialist is responsible for supporting franchise clients by managing their relationships, ensuring timely service delivery, and acting as the voice of the customer. The role also involves collaborating with internal teams to understand and meet clients’ needs while maintaining long-term client relationships.

The Growth Marketing Manager is responsible for managing marketing and promotional activities, enhancing the company’s image, planning daily marketing tasks, collaborating with sales and product teams, overseeing advertising materials, and supporting strategic growth initiatives. The role involves minimal client contact, focuses on marketing collateral, and recommends ROI measurements for marketing projects.