The Senior Customer Support Associate delivers expert support for Blackbaud Raiser's Edge products, resolves complex issues, and enhances customer experience through mentorship and collaboration.

The Senior Customer Success Manager builds relationships with customers in the social impact sector, ensuring value realization and long-term growth through engagement and data analysis.

Drive enterprise sales of Blackbaud software to Canadian non-profits. Manage full sales cycle, exceed revenue targets, build executive relationships, respond to RFPs, deliver demos and proposals, collaborate with client success and professional services, maintain pipeline and forecasts, and position Blackbaud as the total solution.