Top Tech Jobs & Startup Jobs in Toronto

Leads billing and eBilling operations, ensuring accurate and timely invoicing, tax handling, reconciliations, complex account processing, system integrity, and issue resolution. Provides functional guidance, mentoring, onboarding, and training to billing teams; partners with managers, lawyers, clients, vendors, pricing teams, and other stakeholders. Reports performance metrics, supports audits, implements billing adjustments, resolves eBilling rejections, and identifies process, technology, and training improvements.

Supports digital content production, website and microsite maintenance, email campaign deployment, SEO optimization, quality assurance, and CMS administration. The role manages content in Sitecore and Concep, maintains templates and digital assets, monitors accessibility and brand consistency, tracks platform issues, and supports search visibility through metadata, structured content, analytics, and ongoing updates.

Coordinates client and business development initiatives, including client feedback, relationship management, referrals, events, research, reporting, databases, and follow-up activities. Supports senior stakeholders, practice groups, marketing and events teams, and CRM program implementation. The role requires strong organization, communication, discretion, stakeholder management, and the ability to manage multiple priorities in a hybrid professional-services environment.

Develops and maintains financial and business reports, dashboards, and client reporting packages. Prepares, reconciles, and validates data from complex accounting systems, interprets trends and risks, and translates stakeholder requirements into reporting deliverables. Provides analytical support to lawyers, business services professionals, clients, and firm initiatives while documenting processes, reviewing other analysts’ work, and supporting reporting improvements using Excel, Power BI, SQL, and related tools.

Provides pricing, financial modeling, profitability analysis, and reporting support to lawyers, Business Development, Finance, and clients. Develops alternative fee arrangements, analyzes matter data, supports proposals and competitive bids, maintains pricing models and billing databases, and delivers recommendations on client arrangements and profitability. The role also validates financial reports, monitors market pricing, supports process improvements, and assists with pricing education and training.