Top Tech Jobs & Startup Jobs in Toronto

Supports sales operations by handling customer requests, providing product information, booking and rescheduling appointments, recording customer interactions, and promoting relevant services. The role manages inbound and outbound calls, meets sales and service KPIs, resolves complaints, supports administrative tasks, and assists with coaching and mentoring peers. Strong organization, multitasking, communication, customer service, and computer skills are essential.

Leads an analytics team responsible for building governed data products, modernizing reporting, standardizing enterprise KPIs, and delivering self-service analytics and executive-ready insights. The role guides data strategy and architecture, manages governance and metadata, partners with business and IT stakeholders, maintains operational reporting, and mentors analysts and developers while using agile delivery practices.

Supports data-driven decision-making through data collection, validation, analysis, reporting, dashboard development, and KPI scorecards. The role uses Azure SQL, Power BI, DAX, Excel, and data modeling to identify trends, explain business variances, improve reporting accuracy, and support financial and operational planning. It also documents workflows, identifies inefficiencies, contributes to process improvements and automation, and communicates insights to technical and non-technical stakeholders.

Supports sales goals by handling customer requests, recommending home service products, booking and managing sales appointments, and maintaining accurate customer records. The role handles inbound and outbound calls, promotes products and programs, meets sales and service KPIs, resolves complaints, supports department administration, corrects errors, and mentors new coordinators. Strong organization, multitasking, computer proficiency, customer service, and sales or call center experience are required.

Creates user flows, wireframes, prototypes, and high-fidelity UI designs in Figma for mobile and operational workflows. Translates business requirements into practical, build-ready experiences while collaborating with Product, Engineering, and stakeholders in an agile environment. Iterates quickly within established design patterns, applying usability, accessibility, and modern UI principles. The role also incorporates feedback, supports design system usage, and may use AI-assisted tools for exploration.

Provides financial oversight and operational analysis across business units. Responsibilities include budgeting, forecasting, financial modeling, month-end reporting, variance analysis, KPI tracking, risk monitoring, process improvement, and strategic decision support. Partners with operational and senior leaders to improve performance, optimize costs, maintain financial controls, and support business planning and executive reporting.

Leads marketing analytics initiatives at the intersection of business, data, and technology. Designs scalable data models, KPI frameworks, analytics engineering solutions, executive dashboards, and self-service BI capabilities using Microsoft Fabric and Power BI. Performs segmentation, forecasting, experimentation, predictive analytics, and marketing performance measurement. Partners with cross-functional and executive stakeholders to modernize analytics, strengthen governance, and deliver actionable insights.

Owns the commercial performance and lifecycle execution of Plans and Electrical portfolios, including pricing, offer design, forecasting, retention, product growth, and go-to-market execution. Leads portfolio initiatives, regulatory and service readiness, cross-functional partnerships, and a team of two product managers and one analyst. Accountable for revenue, margins, renewals, churn, household penetration, product mix, and forecast accuracy.

Analyzes and redesigns business processes, customer journeys, workflows, and operating models. Leads process improvement initiatives, develops documentation and business cases, tracks KPIs, and supports change management. Partners with Product Management, Marketing, Sales, Operations, Customer Experience, Finance, and IT on product strategy, requirements, customer insights, market analysis, go-to-market planning, product launches, and continuous optimization.

Prepares Canadian tax returns, filings, provisions, financial disclosures, projections, and compliance documentation. Supports tax planning, M&A tax structuring, CRA inquiries, audits, regulatory research, and legislative impact assessments. The role collaborates with finance, tax, reporting, planning, and external audit teams while supporting tax initiatives and special projects.