Own client relationships and lead creative-service delivery from briefing through execution. The Account Manager translates business objectives into scopes, budgets, timelines, and actionable creative direction; coordinates cross-functional teams; manages feedback, approvals, quality, profitability, and scope changes; and resolves risks. The role also supports proposals, account growth, strategic planning, senior stakeholder relationships, revenue forecasting, and coaching while delivering beauty, personal care, cosmetics, or packaging-related client work.

Manage end-to-end creative studio workflow across brands, channels, and projects. Intake and prioritize requests, build timelines, coordinate creative resources, monitor capacity, manage freelancers and vendors, facilitate status meetings, and communicate project progress. The role also improves studio processes, identifies bottlenecks, and drives efficiency and accountability in a high-volume creative production environment.

Manage end-to-end order-to-cash processes, including order processing, logistics, inventory, invoicing, shipment tracking, production planning, supplier and customer communication, and purchase order accuracy. Develop KPI reports and dashboards, support global trade and system initiatives, monitor inspections, maintain customer portals, and identify process improvements while collaborating with Product Development, Finance, and S&OP teams.