Top Tech Jobs & Startup Jobs in Toronto

Lead and mentor a team of 8–12 Customer Success Managers to improve onboarding, retention, and lifetime value. Handle escalations, refunds/chargebacks, coach CSMs on objection handling, monitor KPIs, refine processes and SOPs, collaborate with Sales/Marketing, and provide daily reporting.

Lead organic Instagram growth for a high-growth personal brand: design and execute growth strategies, create and publish high-converting storytelling content, manage and coach a small content team, repurpose existing media, track KPIs, and continuously optimize the funnel to attract and convert the right audience.

Manage and onboard clients, run daily 1:1 and weekly group coaching sessions, drive renewals/upgrades and reduce churn, communicate daily across platforms, create training materials, and report activity in Slack/CRMs/spreadsheets.

Lead and scale a 100% organic content engine from Instagram to YouTube, short-form and written platforms. Own Instagram growth, write teleprompter scripts, direct video execution, define KPIs, hire and train a content team, and expand distribution into podcasts, TikTok, Facebook, X, and LinkedIn while driving revenue and follower growth.

Lead creative strategy and copy for paid funnels: generate high-volume ad concepts, hooks, and scripts (including VSLs and faceless/AI-avatar formats), build low-ticket offers that scale on cold Meta traffic, own funnel messaging from ad to checkout, and collaborate with editors and Head of Marketing to iterate based on performance.

Provide high-trust executive operations support to the CEO: own and optimize calendar, run the follow-up/action engine, manage company project systems, lead hiring operations, oversee content ops (delivery only), analyze monthly P&L and payroll, and execute personal/local projects. Build systems, hold leaders accountable, and scale into a Chief of Staff role over 3–18 months.