Leads internal communications, employee engagement, corporate communications, and brand initiatives across North America. Develops employee communications, executive messaging, organizational change campaigns, and culture-building programs. Ensures consistent brand messaging and visual identity while managing a communications and graphic design team. Partners with HR, operations, safety, recruitment, and executives, and oversees external agencies, creative partners, and vendors.

Support ERP modules and business processes across finance, procurement, project accounting, manufacturing, inventory, and billing. Gather requirements, configure solutions, map and validate data, test integrations, develop reports, support implementations and upgrades, train users, document processes, troubleshoot systems, and identify continuous improvement opportunities. Collaborate with business stakeholders, IT teams, consultants, and solution architects throughout ERP delivery and post-go-live support.