Leads a technical support team serving IoT telematics customers. Responsibilities include prioritizing and resolving helpdesk tickets, coaching team members, managing workload and resources, monitoring KPIs, improving support processes, collaborating with Sales and R&D, supporting hiring, and maintaining customer satisfaction in an agile environment.

Manage Americas finance operations, including reporting, forecasting, audits, treasury visibility, internal controls, variance analysis, and process improvements across regional offices.

Leads and develops a Canadian B2B sales team selling telematics hardware. Responsibilities include setting sales strategies, achieving targets, hiring and training representatives, managing performance, maintaining internal systems, conducting market research, tracking orders, and coordinating technical inquiries and logistics. The role also requires hands-on participation in sales processes while building the team.