Manage a network of employment service providers across Peel and York regions, ensuring contractual performance, service quality, compliance, and continuous improvement. Build provider and community relationships, support capacity development, oversee improvement plans, maintain audit records, manage operational and job seeker expenditures, and collaborate with internal teams to address performance and underperformance.

Leads the design and operation of Azure-based cloud platforms with AWS exposure. Owns platform roadmaps, self-service capabilities, Infrastructure as Code, DevSecOps, identity and access management, integrations, CI/CD, observability, reliability, and automation. The role manages platform engineering as a product, improves developer experience, embeds security controls, applies AI-enabled capabilities, and partners with security, architecture, and development teams to deliver scalable, resilient, and cost-effective infrastructure.